LOGISTICAL SUPPORT SERVICES
Affordably expand your back-office operations,
when and where you need.
uExamS offers unparalleled resources in the education and testing industry. From test site scouting and consulting to call center and online support, uExamS provides expert staffing and logistical services combined with deep expertise in the world of high-stakes testing, as well as training and learning environments. You can tap the resources you need without the overhead associated with full-time staff and training.
On-demand support, when
and where you need it.
Need extra support for your testing or training program? With uExamS, you have access to courteous and professional staff, expertly trained across the full spectrum of testing services, proficient in 80+ languages, and available around the world.
This unique capability allows you to provide the services you need, across multiple time zones, with appropriate cultural awareness, exactly when you need them. Add capacity during peak periods, temporarily for projects, or on a long-term, permanent basis. No other testing support provider offers this unique combination of experience and flexibility.
Unique services,
expertly delivered.
Tap into uExamS’s unmatched knowledge of testing, training, & learning environments to expand and enhance your logistical capabilities, on-demand, as you need—without adding full-time staffing. Our services include:
Call Center Support
Expand your call center with qualified service professionals, trained in phone & service etiquette, and with deep experience in testing and training environments. We can provide supplemental, on-site staffing at your facility or connect to your systems remotely from our facility. uExamS call center services give you the flexibility to add trained staff during peak times without the added overhead expense of full-time hires and training.
Customer Service Support
Enhance your customer service capabilities with staffing for email response, online chat, live events, and social media customer service. Our trained team can improve response times, answer questions, and provide superb service and positive brand interactions with your clientele. And the on-demand nature of our services allows you to expand and contract as needed without impacting service levels or breaking the budget.
Remote Proctors
uExamS proctors are renown throughout the world for their professionalism and attention to detail. Add these highly trained and rigorously vetted experts to your remote proctoring efforts. We can add proctors virtually from around the world to meet your specific geographic, time zone, language, and cultural needs.
Training
Train your test center personnel, proctors, and administrators using uExamS’s test administration experts. They bring intensive knowledge of the procedures, protocols, and professionalism needed for a secure and flawless high-stakes test administration. Our experience extends across paper-and-pencil, computer-based, and computer adaptive testing, as well as across languages and cultures around the world. We can help ensure that your staff are trained to provide best-in-class testing and training experiences.
Location Scouting
Scout and get in-depth research into potential test sites around the world. Outline your specifications and we’ll provide you with a list of options with pricing, contact information, and any leasing requirements. You’ll save time while expanding your test administration or training service footprint. uExamS location scouting services provides expert and discreet advice on the locations that best fit your test taker or trainee demographic profile, with considerations for local transit, environmental quality, proximity to universities, and more.
How does it work?
uExamS Logistical Support solutions are all custom designed to meet your organization’s specific needs and goals. What support do you need? When do you need it? Where do you need it? Let us know; we’re here to help.
How can we help?
Reach out. Let’s discuss your logistical support needs, and we’ll develop a customized solution to meet them.